Cloud PBX Market Analysis/Cloud PBX Market Trends
The global cloud PBX market size is likely to touch USD 68.4 Billion at a 21.43% CAGR in the forecast period 2020- 2030, according to the latest Market Research Future’s (MRFR) cloud PBX market forecast report. Cloud PBX which is also referred as virtual PBX or hosted PBX, put simply, is an IP-based solution that is offered and accessed through the internet completely. Rather than hosting software on the server as that of digital systems, it hosts all data and software in the cloud.

Various factors are fuelling the global cloud PBX market share. As per the recent MRFR market estimates, such factors include lower service/hardware costs, unlimited scalability, voice quality, advanced calling features, control over long-distance costs, mobile integration, demand for cloud technology, UCaaS, enhanced communication, low-cost infrastructure maintenance, improvement in cloud technology, and constant development in infrastructure.

On the contrary, data security concerns and incompatible equipment and hardware may limit the global cloud PBX market growth in the forecast period.

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Key Players: -
• Microsoft Corporation (Skype) (U.S)
• Nextiva Inc. (U.S)
• RingCentral Inc. (U.S)
• Avaya Inc. (U.S)
• Barracuda Networks Inc. (CudaTel) (U.S)
• Vonage America Inc. (U.S)
• Cisco system Inc. (U.S)
• D-Link System Inc. (Taiwan)
• Allworx Corporations (U.S)
• BullsEye Telecom Inc (U.S)
• Mitel Networks Inc. (Canada)


COVID-19 Analysis
The global cloud PBX market unfortunately has faced the brunt of the ongoing COVID-19 pandemic. This market has been negatively impacted owing to shutting down of businesses and government-imposed lockdowns across the globe. However, it is getting back to normalcy following the ease of lockdowns in a phased manner. In several countries the government has granted permission to different businesses to restart business considering the safety guidelines.

Market Segmentation
The MRFR report throws light on an inclusive segmental analysis of the global cloud PBX market industry based on end user, organization size, and service.

By service, the global cloud PBX market is segmented into IT and cloud services, network services, professional services, and managed services. Of these, the professional services will lead the market over the forecast period.

By organization size, the global cloud PBX market is segmented into large enterprises and small and medium enterprises (SME). Of these, the large enterprises will dominate the market over the forecast period.

By end users, the global cloud PBX market is segmented into real estate, government, retail, healthcare, BFSI, and others. Of these, the healthcare segment will spearhead the market over the forecast period.

Regional Analysis
By region, the cloud PBX market global covers the recent trends and growth opportunity across Europe, the Asia Pacific (APAC), North America, and Rest of the World (Row). Of these, North America will remain domineer in the market over the forecast period. High adoption of cloud technology and high technological advances are adding to the global cloud PBX market growth in the region.

In the APAC region, the global cloud PBX market is predicted to have promising growth over the forecast period for the separation of services from hardware by cloud PBX. China will have the utmost market share.

In Europe, the global cloud PBX market is predicted to have healthy growth over the forecast period. The presence of different developed countries such as the UK, and Germany, technological advances, the rising number of SMEs in Germany, and initiatives by the government to improve IT infrastructure, are adding to the global cloud PBX market share in the region.

In Row, the global cloud PBX market is predicted to have steady growth over the forecast period.

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The cloud PBX market is fragmented and competitive with the presence of multiple domestic and international industry players. These players have used assorted strategies to stay at the forefront and cater to the surging needs of the esteemed customers, such as collaborations, partnerships, contracts, geographic expansions, new product launches, joint ventures, and more. Additionally, these players are also making heavy investments in research and development activities for strengthening their portfolios and creating a hold in the market.

Industry Updates
April 2021- AT&T has added mobile cloud PBX to RingCentral-powered collaboration solution.

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