Brother Printers are loved by their users due to their various features such as being user-friendly, space-saving, reliable, and compatibility to work with many devices. Printers from Brother are multi-functional as they are not merely meant for printing rather you can photocopy, scan, or fax your documents. While scanning documents sometimes you may face a few technical glitches. This normally happens when you upgrade your device for Windows 7 or 8 to Windows 10. Under these circumstances, it becomes important to find out the root cause behind the issue along with the troubleshooting method. This can be easily fixed by taking help from a team of certified technicians or by applying various techniques to fix the issue.
Resolution to solve Brother Printer not scanning issue after Windows 10 update
If you find that your scanner is giving you hard time right after upgrading Windows to Windows 10, then this may be due to the incorrect network settings of the scanner driver. This is a common scenario in Windows 10, especially in the latest version of Windows 10. Hence, do not panic about the situation as you are not the one who is facing this trouble alone. Most Windows 10 users generally report these kinds of issues wherein their Brother Printer Scanner does not scan properly after updating Windows to Windows 10. You simply need to follow the below-mentioned solutions to resolve the problem of your own.
Solution 1: Make sure that your Brother Printer is ON
Normally when you turn your brother's printer ON, you will notice a blank LCD that indicates that either the printer is in sleep mode or off. In this situation, go near your printer and ensure the proper connection and press a button on your brother's printer to ensure whether it is waking up from sleep mode.
Solution 2: Carefully check the connection
It is quite important to ensure that your brother printer must be using the network scanning tool via a peer-to-peer network environment. In case, there are some communication issues between both devices, then these kinds of scanning issues will surely arise with your brother's printer. Hence, if you come across any kind of connection issues, then try and fix them on an immediate basis. Once you have resolved connection issues, try scanning using your printer.
Solution 3: Lookout if Printer is printing successfully
It is natural that while is facing scanning issues, it will never scan a document. Additionally, it also becomes important to confirm whether you are successful to take prints using your printer. For this:
• Press on the Start button, and choose “Control Panel” from the menu applications.
• Press “Hardware & Sound” and further choose “Devices and Printers”.
• Now make right-click on the brother printer that you have been using and choose Properties from the context menu.
• Now try to print a test page by choosing “Print Test Page” to confirm whether your printer is successfully performing printing tasks.
Solution 4: Have a look at IP address of your printer
To proceed further with this step, you will be required to print a network configuration list as it will print a report of all present network configurations. You simply need to move ahead with the below-mentioned steps to print the network configuration list including the network print server settings.
• Tap the Menu button on your brother's printer.
• Now, go through Print Reports and then move to Network Configuration.
• Now press OK. Press either Black Start or Color Start or Start.
• Lastly, press the Stop or Exit button.
If you notice the IP address on the network configuration list is 0.0.0, then wait for a few seconds and then try one more time.