Resolve Flashing Lights on a PIXMA MG2420, MG2520

Posted December 22, 2021 by Canonprinterhelps

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How to Resolve Flashing Lights on a Canon PIXMA MG2420, MG2520?

Are flashing lights on a Canon Pixma MG2420 and MG2520 printer are disturbing your work? Here is the comprehensive guide sorting all your queries related to the mentioned issue contact Canon Printer Support Number+1-855-800-3376. In this digital and technical world printing devices are an indispensable part of the home and office. Undoubtedly, Canon printers are one of the top-notch devices being utilized for printing, scanning, and fax. Being a technical device, there are certain technical glitches that might arise while operating the same. The one most common issue that most of the users encounter in routine is Flashing Lights on a Canon PIXMA. If you are also using a Canon printer and encountering the same error, this blog will prepare you to handle these problems well in advance.  In case, you are not tech-savvy to handle these issues of your own, this blog will certainly serve as a live saver to take you out of this trouble.

Before providing a solution to this error, here we discuss certain factors because of which you are coming across with this kind of hassle. Have a glimpse on the noted lines:

Always remember that when a printer error takes place, a support code (error number) and a message also get displayed on your computer screen. Additionally, the lamp (s) also flashes.

Lamp generally flashes in one of two ways

Repeatedly Orange
Alternately green then orange
Light flashes repeatedly orange

One needs to check the number of light flashes on the printer as the resolution is directly dependent on the count of lights being flashed.

2 Flashes

This may happen due to your printer being out of paper; hence you need to reload the paper in the paper tray. Once you reload the papers into the input tray of the printer, simply press the Black or Color button, to begin with, the print job.

3 Flashes

This generally takes place due to a Paper jam on your Canon printer. This can be easily removed by removing the jammed paper from the printer and then reloading the paper correctly. Afterward, simply press the Black or Color button, to begin with, the print job.

4 Flashes

If you see 4 flashes, this clearly indicates towards cartridge not being installed on your Canon printer appropriately. This can be sorted by opening up the cover and then pushing the cartridge completely up. Ensure that cartridge must be seated properly and do not forget to close the cover. If this does not solve the purpose, then you can once remove the cartridges and then reinstall them.

5 Flashes

This is majorly caused due to three different possibilities as mentioned below:

Possibility 1: The FINE cartridge is not installed

In this situation, you need to install the cartridge as shown under:

Before you proceed: There are certain important things that need to be taken care of while replacing the ink cartridge.

If you remove the cartridge, replace it immediately. If either the black or color cartridge isn’t installed, an error occurs and the machine can’t print.
Use a new ink cartridge. A used ink cartridge may cause the nozzles to clog and it won’t tell you when it’s time for a replacement.
Don’t leave a new ink cartridge out in the open after the packaging is removed. This causes the cartridge to dry out, and the machine may not operate properly once the cartridge is installed.
The inside of the machine may be stained with ink. Be careful not to stain your hands or clothing when replacing the cartridge. You can use a clean white cloth to gently wipe off any ink inside the machine.
​To maintain optimal print quality, use the cartridge within six months of first use.

Remove the empty cartridge
Make sure the printer power is on.
Retract the paper output tray and the output tray extension.
Open the cover. The cartridge holder moves to the replacement position. Wait until the holder stops moving. Don’t touch it or try to stop it.
Push down on the ink cartridge until it clicks, then removes it (see image slide show below).

Insert the new ink cartridge
Take the new ink cartridge out of its package and gently remove the protective tape.
Insert the cartridge into the holder at a slant.
Push the cartridge in and up firmly until it snaps into place. The color cartridge goes on the left and the black on the right. Insert the cartridge so it doesn’t hit the electrical contacts on the cartridge holder. Don’t touch the metallic parts or other parts inside the machine.
Check to make sure the cartridges are installed properly and lined up evenly.
Close the cover. Perform the print head alignment. The machine starts cleaning the print head automatically. Don’t perform any other operations until the machine completes the cleaning. Discard the empty ink cartridge safely.
Possibility 2: Appropriate FINE cartridge isn’t installed

In this situation, you need to install the cartridge as shown in the possibility 1 section.

Possibility 3: Appropriate ink cartridge isn’t installed

Under this situation, printing cannot be performed as the ink cartridge is not compatible with your printer. Hence, to cancel the printing job, hit the Stop button. Additionally, you need to install the cartridge as shown in the possibility 1 section.

8 Flashes

This arises when the Ink absorber is nearly full; hence you need to press the Black or Color button to continue printing.

9 Flashes

When you buy a new printer, there is packaging material such as tapes, stickers on most of the parts of your printer. When you do not take them off completely, this creates a problem. The protective material for the ink cartridge or the tape remains attached. Carefully check the device and remove all protective material of any tape still attached to it.

11 Flashes

It generally happens when your print paper is too wide. Hence,e first you need to cancel printing by hitting the Stop button. Change the media type or paper size setting, then print again. 

12 Flashes

This indicates Premium Contents print error. This generally reflects if you are using CREATIVE PARK PREMIUM, first confirm the message on the screen. Always make sure that you use genuine Canon Fine cartridges and restart the print job.

13 Flashes

When your printer is out of Ink, you see this error. The function for detecting the remaining ink level will be disabled since the ink level can’t be correctly detected. To print under this scenario, to continue printing without this function, press and hold the STOP button on your device for at least 5 seconds. To obtain optimum qualities, it is always recommended to use new genuine Canon cartridges.

14 Flashes

This is due to the non-recognition of ink cartridges by your printer. Printing can’t be performed because the ink cartridge isn’t properly installed or isn’t compatible with the machine. For canceling the print press the Stop button and install the suitable ink cartridges.

15 Flashes

It simply means that FINE cartridges could not be recognized. Simply, you need to replace the ink cartridge as shown in the possibility 1 section.

16 Flashes

This is indicating towards printer running out of ink. It can be initiated by replacing the ink cartridge and then closing the cover. If printing is already under process and you wish to proceed with the same, press and hold the Stop button on your device at least for 5 seconds with the ink cartridges installed. Printing can continue under the ink-out condition. The function for detecting the remaining ink level will be disabled. Once you are done with printing, replace the empty cartridge immediately. Always remember that the resulting print quality may not be satisfactory if printing is continued under the ink out condition.

Lights flash alternately green then orange

Issues mentioned under these heading mostly indicate unrecoverable issues and indicate that your printer urgently requires a service.

2 Flashes

It shows a printer error occurred. To solve this first cancel the printing and turn your machine off. First, clear the jammed paper from your printer. Remove all packaging material such as tapes, stickers which generally prevents the ink cartridge holder from moving, then turn the machine back on. Ensure that you do not touch the components inside the machine. The machine may not print properly if you touch it.

3 Flashes

The cause is the same as it also shows printer error occurred. You simply need to take off anything which you see in the feeding area.

6 Flashes

Error message printer error occurred reflects. Switch off your device and unplug the power cable from the socket. Now, Plug the machine in and turn it back on.

7 Flashes

This displays an error message printer error occurred. Replace the empty ink cartridge with the one having ink. If still the problem is not resolved, then you need to get your printer serviced immediately.

9 Flashes

The reason after this is also Printer error occurred. Turn off the machine, and unplug the power cord from the power supply. Plug the machine in and turn it back on.

27 to 29 Flashes

This shows printer error occurred. Turn off the machine, and unplug the power cord from the power supply. Plug the machine in and turn it back on.

We hope that this document has been helpful in resolving your trouble with the Canon Pixma printer by following the above-mentioned steps. Please share your comments in the below comment section to share your feedback, experiences, or queries, if any.
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Last Updated December 22, 2021