The innovative SaaS AI chatbot platform of Sinch allows enterprises to create chatbots without requiring any coding or programming experience. One would need a proper understanding of UX, to build a good conversational experience in just a few minutes. With Sinch, enterprises can seamlessly leverage the powerful Chatlayer AI, through which one can create bots by using simple industry templates. They can build the bot in one language and make it understand 100+ languages with just one button click. Chatlayer makes use of proprietary AI and NLP algorithms for their powerful and scalable AI and NLP engine that is both flexible and reliable. Users do not need any technical knowledge in building and maintaining the algorithms to benefit from this engine, as Chatlayer automatically trains them behind the scenes.
Nowadays, almost all major companies use chatbots to help customers with some of the basic and frequent issues faced by them. Chatbots can be used to aid customers in easily navigating the company websites, answering basic questions, as well as even forward the customers to the relevant human customer service agents if their queries are more complex. A lot of ecommerce companies also use chatbots to help their customer to complete their transactions and also help them if any problems arise. Chatbots can be available to solve customer problems 24/7, no matter whether it is day or night.
AI chatbot created through Sinch can be used for dynamic purposes, right from HR and lead generation to customer support and marketing. Their intuitive platform and templates for banking, insurance, food delivery, HR, and customer care, thereby making it hassle-free to build chatbots for any use case. One may also add expressions, intents and more in just a few clicks with the AI bot. Enterprises may even connect their AI bot with a phone number to create voice experiences. Chatbots created through Sinch are fully safe and secure. Enterprises get full control over their stored data, and have guaranteed assurance of no data leaks. All data is encrypted at rest by Chatlayer and new safety features are continually added to the base platform to cater to demanding industries.
The Sinch head office is in Noida, which can be reached at 91 120 6139000.
About the company:
Sinch is trusted by some of the most demanding enterprises of India. This company focuses on helping its clients to meet their communication challenges.