CXcherry is an innovative cloud-based (SaaS), AI enabled customer training platform. It helps to redefine the customer training process, accelerate product adoption, increase customer retention and reduce support tickets for customers at scale.
Any small, medium or enterprise-level organization that want to train or educate their customer for better retention can use the CXcherry platform. Some of our customers are SaaS companies, PaaS companies, ISVs, and Training companies.
CXcherry is a customer training and customer education platform. It can be used for customer onboarding, customer training, partner training, partner engagement, customer certification programs, virtual training, sales enablement, employee onboarding, etc.
CXcherry has open APIs available for third-party integration. Refer to the available API documentation for more details.
CXcherry’s multitenant architecture allows you to create multidomain specific to your customers. CXcherry has a certificate building facility that allows you to award customized, branded certificates to your learners. We also have the facility for recertification if the certificate needs to be renewed after a specific period. All certificates can be custom branded as per your requirement.
CXcherry has all the core functionalities of a traditional LMS. On top of it, we do have some key functionalities and integrations that are specific to only customer training. Our main focus areas are solving the pain of customer training and helping to achieve the best customer experience.
CXcherry supports all the necessary content required to conduct customer training. The content supported by CXcherry are-
• SCORM 1.2
• Video (Mp4 Format) or Embedded link
• File Formats (xls, xlsx, doc, docx, ppt, pptx, pdf, jpg, jpeg, png, gif, mp3, and zip file formats)
• HTML Pages
• In-built Assessments
CXcherry does not have its proprietary in-built course authoring capabilities. However, you can upload any course file created using another course authoring tool in CXcherry. Since we offer the flexibility to built your course structure, you can built your courses with a variety of different training materials like Video, HTML, PPT, File, etc. We also have our in-built HTML page builder facility and in-built assessment functionality.
CXcherry allows you to have your custom URL for your portal. You need to buy the custom URL domain and the required SSL along with that domain. CXcherry has in-built VILT functionality, which allows you to integrate your Zoom license and conduct online real-time sessions by the trainer.
Best Value, AI-Powered Customer Training Platform
Onboard, engage, retain your customers with a fully integrated purpose-built customer training platform. Measure the impact of customer training for external and internal audiences easily.
A Single Suite For All Your Customer Training Needs
Boost revenue, reduce customer attrition, and drive product adoption with CXcherry, our all-in-one customer training platform! We help to make your customers champions of your product(s) and be your brand ambassadors for the world outside.
Reduce the challenges of employing a highly skilled team to manage the training administration.
• Manage system set-up and support queries on your own from a single window
• Let an in-built AI engine help you to imagine the big picture without complexity
• Use automation to reduce regular tasks for assignment and notifications
• Reduce your admin workload by creating & delegating tasks to other sub-admins
• Automate routine tasks and blend the customer training in your own way
• Gain immediate access to key training data and analytics
Intuitive User Engagement
Leverage the most modern training features to engage learners and keep them hooked.
• Celebrate learner accomplishments by awarding customized certificates
• Allow user to see their training progress at each stage
• Opt for a highly customizable training management
• Experience a responsive design on desktop and mobile platforms
• Build your white-labeled, custom branded platform
• Gain access to intuitive interfaces and navigation
Easy Content Upload
Upload and manage various types of content easily to build relevant training paths for your customers.
• Create specific learning programs by adding different training materials
• Delight learners with SCORM compliant courses
• Use native assessment engines
• Upload high-quality videos directly or from an embedded source
• Manage live training or webinars in a virtual mode
• Build customized HTML pages
Built-In Certification And Assessment Engine
Allow users to celebrate their achievements by awarding them personalized certificates. Check the effectiveness of the training program with an in-built assessment engine.
• Create customized, branded certificates to boost learner engagement
• Build user-specific assessments for knowledge checks
• Make use of various question types to improve assessment
• Allow re-certification in cases where certification validity expired
• Share the detailed question-level analysis with the user
• Download certificate and share it easily
Build and manage different portals for different customers and partners with robust multi-tenant architecture from a central location.
• Set up multiple custom domains with distinct branding elements
• Assign unique customized elements to each subdomain
• Get proxy login facilities for better support management
• Utilize a centrally managed content distribution for all subdomains
• Scale your business with robust multi-tier architecture
API Driven Third-Party Integrations
Make use of open APIs for third-party application integration. Get custom integrations if it is not available in the standard list.
• Sell your training online using pre-built WordPress integration
• Gain access to in-built Zoom integration for virtual training
• Make use of SSO through open API
• Get third-party HRMS integration through open APIs
• Manage custom URLs and multi-domains
Data Intelligence & Reports
Measure business impact, track learner progress and evaluate content with in-build reports.
• Dashboards for both users and administrators
• Gain insights on content usage
• Manage automation
• Use learning content performance analytics
• Identify areas of improvement
Enterprise-Grade Reliability And Security
Exclusively designed to offer support to multifaceted programs, complicated use-cases, and security demands.
• Premium implementation, customer success, and support
• Built on robust, scalable & secure AWS infrastructure
• Built to support stringent security requirements
• Complete GDPR compliant
CXcherry is the best LMS for customer training since it helps with onboarding, adoption, retention, reducing support tickets, building brand champions, and enhancing upselling. With an easy-to-use, modern, and purpose-built customer education platform, CXcherry streamlines the customer enablement process. With the help of CXcherry LMS for customer training, you can onboard, engage, and retain your customers.
CXcherry is a single suite that increases revenue, lowers customer churn, and encourages product adoption. It's an all-in-one customer training platform that lets you turn your customers into product champions and brand advocates for the rest of the globe.
CXcherry has the Best Features as Follows.
• Easy Administration
• Intuitive User Engagement
• Easy Content Upload
• Built-In Certification & Assessment Engine
• Multi-Domain Functionality
• API Driven Third-Party Integrations
• Data Intelligence & Reports
• Enterprise-Grade Reliability & Security
• Powerful Integrations
LMS for Customer Training, Customer Education, Customer Success, Customer Onboarding, Learning Management System (LMS), SaaS Customer Training Platform, Customer Engagement, Customer Retention, Customer Enablement, Partner Training, Extended Enterprises Training, Partner Enablement, e-Learning, and Customer Experience.
CXcherry is a modern, easy-to-use, AI-enabled “Customer Education” platform. It focuses on enabling small, medium, and large enterprises to build and deliver product training to their customers in a real quick, and cost-effective way. Today CXcherry has a large family of happy customers using the software to train their global customers. We are proud to be one of the important partners in our customers' success journey.
Contact No: (+1) 332-232-7494
Email Id: [email protected]
2603 Camino Ramon STE 200,
San Ramon, CA 94582,