HoduSoft, a leading provider of unified communication solutions, has announced that its HoduCC contact center software has been named a Front Runner for Auto Dialer by Software Advice.
Software Advice is a company that offers advisory services, research, and user reviews in over 300 market categories. The categories include medical, CRM, HR, construction, business intelligence, and marketing automation, catering to diverse business software needs. The FrontRunners methodology uses recently published user reviews to score products on two primary dimensions: Usability (weighted average of Functionality and Ease-of-use) and Customer Satisfaction (weighted average of Value for Money, Likelihood to Recommend, and Customer Support).
HoduCC’s auto dialer feature is designed to meet the unique needs of call and contact centers. By automating the dialing process and optimizing agent performance, HoduCC enables businesses to drive growth, improve efficiency, and achieve their strategic objectives. It also provides advanced functionality and seamless integration with existing workflows.
Some special features of HoduCC auto dialer includes: Dynamic Caller ID, Call Monitoring, Call Scheduling, Detect Answering Phone, Predictive Dialer, Progressive Dialer, Robo Dialer, Live Analytics and Dashboard, and more.
Speaking on the recognition, Kartik Khambhati, co-founder and chief business development officer said, “The entire HoduSoft team is delighted to receive such a prestigious recognition. We are grateful that our customers throughout the world realized the value of our software and see the hard work our team puts into engineering the best auto dialer in the world.”
He also added, “We are also extremely happy that this recognition came just days after GetApp named us as a Category Leader in Auto Dialer. This is a significant achievement as it underscores our team’s commitment to excellence in usability and customer satisfaction.”
This month, GetApp, a free online service that empowers businesses to choose the right software, ranked HoduCC in the 14th position in its Category Leaders for Auto Dialers.
About HoduSoft:
HoduSoft is an India-headquartered unified communications software maker. Started in 2015, HoduSoft builds quality software products to help businesses achieve success with their communications tools. Today, HoduSoft is one of the leading VoIP software makers, offering world-class communication products at unmatched value for companies of all sizes. The latest Gartner Digital Markets report features HoduSoft’s HoduCC contact and calls center software as a Category Leader and FrontRunner for call recording solutions.
About HoduCC
HoduCC is a call and contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
Contact:
Kartik Khambhati
Co-founder and Chief Business Development Officer
707-708-4638
www.hodusoft.com
Source: https://www.prlog.org/13023343-hoducc-recognized-as-frontrunner-for-auto-dialer-by-software-advice.html