HoduSoft, a leading provider of unified communication solutions, has announced that its HoduCC omnichannel contact center software has been featured in Software Advice’s Flagship Frontrunners Report for Call Center category released in 2025.

Software Advice is a trusted platform that offers advisory services, research, and user reviews in over 300 market categories. The categories span industries such as healthcare, CRM, HR, construction, business intelligence, and marketing automation.

With 88 reviews, HoduCC contact center software scored an overall rating of 4.6 stars. It scored the same in ease-of-use, customer support, value for money, and 4.5 stars in functionality.

The omnichannel contact center software is packed with a wide range of cutting-edge features including:

WhatsApp Bot
Voice Transcription
Quality Analysis
WhatsApp Broadcasting
SMS Broadcasting
Survey Module

Speaking about the recognition, Kartik Khambhati, co-founder and chief business development officer, said, "As we move into another exciting year, we’re proud to share that HoduCC has been honored with multiple recognitions from Gartner Digital Markets brand Software Advice."

He added, "We are grateful to our customers across the globe who used our omnichannel contact center software and gave their reviews and ratings, enabling us to score an overall rating of 4.6 stars and earn this prestigious recognition. Their testimonials reflect our core mission—to deliver smart, scalable, and customizable solutions that serve a wide range of industries and customer needs."

Bharat Lalcheta, co-founder and chief technology officer, said, "Software Advice naming HoduCC omnichannel contact center software as one of the leading frontrunners reaffirms our commitment to delivering exceptional value to our users."

He added, "The year 2025 marks another step forward in our journey, and we’re more committed than ever to evolving HoduCC to serve our customers better—today, tomorrow, and beyond. We’re excited for the future and look forward to continuing this journey with our users."

About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets

About HoduSoft:
HoduSoft is an India-headquartered unified communications software maker. Started in 2015, HoduSoft builds quality software products to help businesses achieve success with their communications tools. Today, HoduSoft is one of the leading VoIP software makers, offering world-class communication products at unmatched value for companies of all sizes. The latest Gartner Digital Markets report features HoduSoft’s HoduCC contact and calls center software as a Category Leader and FrontRunner for call recording solutions.

About HoduCC:
HoduCC is a call and contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

Contact:
Kartik Khambhati
Co-founder and Chief Business Development Officer
707-708-4638
www.hodusoft.com