InfoCepts Real-Time Analytics Solution Increases Large Luxury Retailer's Decision Accuracy, Speed and Reach

Posted June 30, 2022 by infocepts

McLean, VA – June 3, 2022 – Global data analytics company InfoCepts implemented Retail Health Index, a real-time analytics solutionfor one of the world’s largest luxury retailers, which currently operates over 30 luxury boutiques in 18 countries.
This solution, won the 2022 ‘Retail Data Solution of the Year’ Award from Data Breakthrough earlier this year. Data Breakthrough is an independent market intelligence organization that recognizes the top companies, technologies, and products in the global data technology market today.

InfoCepts’ Retail Health Index solution replaced the luxury retailer’s legacy business intelligence (BI) system that required users to look at multiple systems to generate the insights they needed, which negatively affected the speed and quality of decision making. The Retail Health Index solutionprovides a 24/7 retail scorecard generating both historical and real-time analysis of sales, promotions, and traffic KPIs. The solutionenables the client to monitor metrics such as actual vs. target comparisons, hourly and daily trends comparing moving averages, and analysis by product category, customer type, and conversion rate in real-time.

Retail Health Index streamsactionable insights live on over 70 screens at multiple office and store sites. With instant access to data analytics, the client can now make rapid inventory adjustments as needed and optimize marketing strategies to boost sales.

“Our Retail Health Index solution increases decision accuracy by capitalizing on opportunities as they occur and empowers users to take actions in real-time. We do feel this is a significant step forward for retailers,” said Shashank Garg, CEO and Co-founder of InfoCepts.

Notably, the award-winning solution also includes gamification features to keep employees motivated while improving customer engagement across store locations. Live leader boards show top sales associates, stores, and categories, and daily recaps are displayed after store hours. They also show notifications with custom effects whenever milestones are reached. This gamification element now allows the client’s senior executives to recognize high-performing sales associates and stores in real-time

”This solution is unique and innovative in its reach and impact. Solutions like these aim to make work for its users fun, engaging, and collaborative when relying on data backed insights in a retail environment,” said Shashank Garg.

More information about InfoCepts’ Retail Health Index solution is available here.


InfoCepts Marketing Team

[email protected]

Ph: +91 712 6660100
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Contact Email [email protected]
Issued By InfoCepts
Phone (703) 289-5117
Business Address 1750 Tysons Blvd Suite 1500 McLean, VA 22102
Country United States
Categories Business
Last Updated June 30, 2022