Being able to flaunt a successful career of 25 years is an outstanding achievement that few companies have to their name. However, taking a look at the long-standing history of the team at Premier Carriage, it quickly becomes evident that this team is not nearly losing their steam in the industry yet as they simply continue to grow from strength to strength. What are the secrets to their success? As part of their celebrations, this team happily shared some inside insights which they believe is what is carrying them thus far and still will for years to come.
“What drives us forward every day? Quite simply our passion for the industry. Everyone who is part of our team has at least a little bit of a romantic side to them and are widely excited about cars. Thus, it is the perfect combination to bring our clients only the best services. Customer service is of course the most outstanding pillar to success regardless of what industry you are in,” says Didier, the managing director of Premier Carriage.
This team now has more than 750 cars in their fleet which is located across the nation. Their widespread presence enables them to assist their client quickly if they need a car on short notice and it also makes it far more affordable as cars are kept quite close to so many locations.
While the number of cars they have to offer continues to grow, so does the number of events they’ve been able to provide elegant and luxurious transport to as they are now nearing the 20,000 milestones too.
“While our clients still are predominantly brides, we’ve also been part of a growing number of silver screen productions. The first time we’ve opened our services to cater for the entertainment industry was already back in 2005. This, of course, reflects another one of our pillars to success, namely flexibility. It is important to always try to deliver what your clients want. Taking care of their needs is what is important and should come first. Not only do people remember what you’ve done for them, but also how you’ve made them feel and this is vital to enjoy success and sustainability in the industry we are in,” Didier states.
Lastly, he adds, the quality of the product you have to offer is non-negotiable. It is why they ensure that their cars are always in outstanding condition, both externally as well as inside the engine.
About Us :
A lifetime of passion for people and the classic cars of our founder is the foundation of our success. A passion that turned into a promising business based in Dorset, a business that played a vital role in the joy of thousands of happy couples while assisting in making their special day extraordinary. It is also the same passion that led to the expansion of our fleet from the original few cars to showcasing more than 750 cars today. Our wide selection has something for every bride and with locations across the nation access to reliable affordability has never been as easy. Visit our website https://www.premiercarriage.co.uk/ or speak to our team via email or phone and see what we have to offer.