SYSNET SYSTEM AND SOLUTIONS PTE LTD
Sysnet System and Solutions Pte Ltd is a fast growing Information Technology company, focusing on empowering businesses with cutting-edge technology solutions. Founded in 2004, it has evolved from a small team of round the clock entrepreneurs to a structured pool of certified engineers with different IT skills to handle complex requirements of IT needs. Meeting and exceeding the expectations of our customer's is our prime motto and we always strive to excel in this to differentiate ourselves in liné with our guiding principles.
Sysnet is a one-stop IT solution provider for Systems and Network support services covering Windows, Unix, Linux, Databases, Storage, Network Equipment's, IT Security, Disaster Recovery, IT Helodesk and other managed services. Our experienced team of certified IT engineers dedicate themselves proactively ensuring that the IT environments of our clients are well taken care of at all times so that our clients can focus their time and energy in developing their core business.
Sysnet provides a wide range of IT services customized to meet the requirements
IT Infrastructure Integration Services Network Infrastructure Service
Sysnet Help Desk is the single point of contact for customers requesting IT services and support. Sysnet Service Desk resolves or escalates requests to its respective support teams . It also serves as the primary point of communication for the status of pending requests, service outages, and maintenance activities within the IT environment.
We are providing a secure, centrally- managed, 24/7 call management system for the IT Service Desk and some other IT support help desks. The service includes inbound call management, call routing, remote telephony using a desktop or laptop computer and conventional phone, and access to a reports database allowing customers to generate their own custom reports.
We are empowered not just to fix problems, but to identify root causes. This avoids problems recurring and eliminates unnecessary user downtime.
Visit https://www.sysnet.com.sg/
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