LAS VEGAS, 10th June 2024

Vsynergize, a Gen-AI CX and contact center company, is ready to showcase its latest contact center solutions at the upcoming iteration of Customer Contact Week (CCW) 2024. The event will be held June 3-6, 2024, at Ceasers Forum in Las Vegas. Vsynergize has over 20+ years of experience providing cutting-edge contact center, omnichannel support, and CX solutions. The company has been developing a GenAI-powered agent performance management and sales enablement platform that can create value for contact centers.

Customer Contact Week (CCW), a marquee tech event in the world of CX, is set to be the mecca for contact center AI innovations from June 3 to 6, 2024, at Caesars Forum in Las Vegas. CCW 2024 Las Vegas will have over 250 speakers, 245 exhibitors, and 5000+ attendees exploring cutting-edge CX innovations such as GenAI, conversation intelligence, omnichannel, self-serve coverage, hyper-personalization, and immersive experiences. Vsynergize is geared up to take center stage at this prominent tech event with its suite of game-changing GenAI contact center products and services.

Showcasing his excitement about the upcoming event, Dheerajj Agarwal, founder and CEO of Vsynergize, said, “CCW 2024 is a celebration of every AI transformation in the world of CX. Today, we can connect with customers at better cost, efficiency, and precision and deliver meaningful personalization while ensuring that CX teams and agents aren’t overburdened. It’s a comprehensively fruitful transformation. Vsynergize is excited to showcase how we’re leveraging GenAI to enhance agent performance management, sales enablement, accent conversion, and omnichannel support.”

Vsynergize's showcase at CCW 2024 Las Vegas will include:

● Vaxlrev: An AI sales and revenue enablement platform.
● VQC: A GenAI-powered agent performance solution.
● Accent Converter: A real-time accent neutralization tool.
● Visitors are invited to experience these solutions firsthand at booth number 1203.

About Vsynergize:

Vsynergize boasts over two decades of expertise in GenAI-powered Contact Center solutions and BPM services. With Vaxlrev, VQC, Vcare, and real-time Accent Converter, Vsynergize drives GenAI innovation and enhances CX across BFSI, telecom, healthcare, and eCommerce sectors.