What is IT Monitoring?
A market leader expands on this vital term in your business
The most effective way to ensure productivity in your business. This is what the team at Bell Integration say when they are asked to summarize the term IT monitoring. Yet, as they are such a global leader in the field, they opted to enlighten us about what this part of their extensive service portfolio entails.
“When we refer to IT monitoring, our team take a close look at any business’s complete IT environment. It means that our analytic approach includes all hardware, software and systems that the business requires to run effectively and seamlessly,” says Dave Leyland, the director of solutions at the trusted brand’s CTO office.
Leyland then further expands on how the process works. He states that it relies on device operation checks as well as on more advanced monitoring to provide its team with a complete overview of all operational statuses within the system. They also consider average response times and the rate and kind of concerns that users log into the system. Other aspects that are vital in the monitoring process includes keeping an eye on CPU usage and what application is available and how often these are causing any reason for concern.
“Effective IT monitoring relies on a strong foundation set by the infrastructure of physical devices. This will include servers and laptops and desktops to name only some. The second necessary tier to ensure success is the software a business relies upon to be productive. Here it is important to keep close control over the load, the memory and the way the CPU operates. Lastly, we need to interpret all the information we’ve gathered throughout the entire process of analysis to be able to identify needs and areas of concern. It is also from this information that we can draft proposals for any improvements and will be able to identify the most urgent needs within the overall IT landscape,” Leyland further states.
Leyland also stated that there are in general two kinds of IT monitoring. The one is real-time that requires consistent monitoring and it is a continuous process of data collection. During the process, these teams in charge of monitoring your systems have a constant relevant image of what is taking place. The other option is trends monitoring which is far less comprehensive as during this option these times will only try to determine the state of the IT landscape by looking at repetitive trends.
“As we offer a premium service, we would rather opt for real-time monitoring to give our clients all the support they need,” Leyland provides a final word on their outstanding service offering.
About Us
The core of our business is to offer outstanding IT services and consultancy to help our clients to overcome the obstacles in their way to success. But we also offer more, we are a company where our staff is both pushed and supported to achieve their highest levels of success, a place where we value our staff and appreciate their contribution in steering our team to grow and excel. Throughout, our values guide us forward. Values such as honesty, integrity, transparency and being always agile and responsive. Visit our website at http://www.bell-integration.com/or contact us directly and explore how our team can help you to achieve greater success.